Schedule your Heat Pump replacement in Lehi UT. Save money on your next Furnace installation in American Fork UT. Read our Furnace repair service's testimonials in Orem UT.

John B

Service Technician
John has 35 years of experience in HVAC. He has taken several classes at Utah Valley University, as well as 6 Business Management classes at University of Phoenix. John likes talking and getting to know customers and doing the right thing for the right reason and helping people feel good about the job he has done. In his free time he likes to golf, fish, compete in triathlons, and take motorcycle rides. John's message to our customers is "I enter your home or business to help you with your comfort problems. I want you to feel good about your equipment and service."

Local Reviews

Rated 4.9 out of 5 stars based on 52 customer reviews

Map of Draper, UT

Great Service

There was someone at our house within 2 hours. Excellent experience.

Response from Western Heating & Air Conditioning:

Thank you Debra!

Map of Pleasant Grove, UT

Timely Service when needed, Fixed the problem

Response from Western Heating & Air Conditioning:

Richard, your 5 star review is appreciated so very much!

Map of Lindon, UT

Water heater replacement

This is my first experience with Wedtern Heating. They were quick to respond, quickly made the necessary repairs I needed, and were prompt with their appointments.

Response from Western Heating & Air Conditioning:

Awesome review Randy, we appreciate your time for doing so.

Map of Pleasant Grove, UT

Great, competent, friendly service.

Response from Western Heating & Air Conditioning:

Stan, we appreciate you letting John come service your home today. Thank you for this 5 star review

Map of Mapleton, UT

Everything was done well and explained well.

As far as I know everything was checked and the numbers were explained well. We needed new filters and got those.

Response from Western Heating & Air Conditioning:

Sounds like John was able to meet your needs. We love seeing 5 stars!

Map of Provo, UT

Thorough service

I appreciated having some information about my furnace explained to me.

Response from Western Heating & Air Conditioning:

John is an amazing technician, so glad to hear that he gave you needed information Lurene.

Map of American Fork, UT

Great company

I changed to Western a few years ago. Have been very pleased with the service I have received.

Response from Western Heating & Air Conditioning:

Ohhhh Denise, we are so glad you are our customer! Thank you for the 5 star review.

Map of Provo, UT

Excellant Quality Service

Response from Western Heating & Air Conditioning:

Spencer, thank you for this review on John!

Map of Orem, UT

Excellent Job! Great Service. Explained everything to me. He was sharp!

Map of Orem, UT

Great service as always!

Fantastic Service at an industry standard rate with a sense of urgency that makes them top of the shelf providers. Its all about us when they get our

Western Heating and air conditioning has always been there for us when we have needed them. Whether it be our annual servicing, or major repairs, they are on top of it immediately. And the best thing about them is they get right out to you no matter how busy they are. We are blessed to have John as our repairman he is so awesome. Charlie Thorn & Staff Celestial Freight Solutions Inc. Provo Utah

Be Advised

Western Heating and Air do a great job listening and helping with your needs. Would have them come again and again. Thank you.

Quick great serrvice

Came out same day and quickly and affordable fixed broken air conditioner. Professional service.

Great service

Confident with Western Heating & Air

I've been using this company for years even when renting out my home. I have complete confidence that they will always do the best thing for my home. Their technicians are very knowledgeable and plesant.

Got it done

John did a great job completing the initial service for the year on our air conditioner.

Great Service, Friendly, On time

Great service from John at Western Heating and Air

As always, John arrived right when the dispatcher said he would. Very kind and courteous. Came in, diagnosed the problem, solved it, and was on his way. Far and away the best HVAC company around!

Great service

Came out promptly

Great Service. Very Professional

I had my annual tuneup on my heater last week and then noticed a few days later that my furnace kept cycling on and off until it reached the temperature that I'd set on the thermostat. I called Western Heating and Plumbing and they were able to send somebody the very next day. He was actually even an hour early which worked great for me. As it turns out, the expensive filters I have been buying were causing the issue. They weren't allowing enough airflow into the return so it kept shutting off the unit so it wouldn't over heat. John was very professional and explaining everything to me. It will be great to save some money every three months. Now I can go with a lower cost filter. I also noticed that it's a bit quieter as well. Their technicians have always been great, courteous, on time and very professional. I highly recommend them.

Skilled techs, fast service

Service Call

John and his team were nice and helpful.

Tenacious Troubleshooting

We've been pleased to be with Western for over 15 years. The furnace developed an intermittent glitch last month. It was an inconsistent failure. Tough to figure, erratic. It took time and careful troubleshooting and John got it figured out. Sure appreciate the detailed careful work. At no time did anyone say "you need a new furnace". Turned out to be a $220 part which had failed. I feel I can trust Western and the fine folks they send out to maintain and repair the furnace system. Thanks everyone!

Very professional

I needed a board for an old model furnace, they had the stock and good price. They were straight with me and did the work as promised and did it quickly. Service tech was knowledgeable and professional. Will buy our new furnace from them.

Great Service!

They are fabulous!

Super service.

Your technician was courteous, answered all of my questions and was very knowledgeable. I felt safe and comfortable. Gave me some good adv;ice on what to set my thermostat at Thanks You ask about the cost, I appreciated the coupon, just know that widows don't have a lot of money, but realize you have to make a living too.

Great Service

Our furnace wasn't heating, I called & they were able to come out within an hour. Our technician was friendly & helpful.

Awesome service and price

this is the second time we had the pleasure of having John B come to do repair work for us.1st time was this past summer when he came out and found that our AC was broken and he had it replaced and fixed in no time at all and at a great price.Now we had a problem with our furnace and again John B came and at 10 pm he put a temporary fix for the night and was back at our house by 11 am the next day.We found that the part was under warranty so he just charged us for his time witch was very reasonable and he did a great job again and our furnace is working better now than before.So than you John B and if we need any work done on anything this company does we will not hesitate to give them a call..

Awesome service and price

They also did are air conditioning and I would definitely recommend them to everyone.

Fast and knowledgeable

Excellent Service

Thank you, as always!

Western consistently sends experienced folks who get the job done. They work to send the same person each time, giving the best continuity. I am confident in the work they do.

Great Service!

John B. was our service tech and was very friendly and cordial. He went over everything he was going to do on our furance tune-up and green sticker inspection. After completion, he explained what he had done and the condition of our various areas of our furnace. He was very thourough and also took the time to answer our questions. He left a print out of the status report taped to our furance. He also checked out our fireplace and offered us information on it and instructions on its use and compliance. He also checked an outside gas line to a barbeque for the best use of it. We were very pleased with his professionalism & would recommend him highly.

Great service from John!

Thank you John! I sure appreciate your service!

Steve Russo

Very knowledgeable professional service

Great customer service

Thanks John

Had not met John before. Will ask for him by name going forward. Furnaces both up and running for winter, including troubleshooting the big furnace and getting it fixed the same morning as the problem was found. I call that good service. Thank you John.

Wonderful service, great people

Love this company and their technicians!!

Great Service, Great Company

Great Service

John does as great job. Very efficient and effective with his time.

Great service and on time


Need Heating and Air Service? Use Western. They won't disappoint!

John was very professional and pleasant. I used Western before and continue to be impressed with their timeliness and professionalism.

Great Service

John does a great job.

Prompt service

I felt like my technician was a straight shooter and honest about what I needed.

We eastern heating and air good service

Good service

Good experience

The technician was very courteous and explained everything well and l believe he did a very good job. Thank you

Excellent Service

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