Schedule your Heat Pump replacement in Lehi UT. Save money on your next Furnace installation in American Fork UT. Read our Furnace repair service's testimonials in Orem UT.

Mark E

Installation Technician
Mark is an installation technician with over 30 years of experience. He has is Associates Degree in welding and welding technology. He is EPA, RMGA, and NATE certified. He likes that Western Heating & Air Conditioning is a company that is honest and wants to do work and installs that are of the highest standard in the in the industry. Mark loves the outdoors. He likes to fish, camp and hunt. He likes racquetball, bike riding and spending time with his family. Mark's message to our customers, "I will treat your home as I would want someone to treat my home. I will work cleanly and professionally to install equipment to the industry standards and to the client's expectations."

Local Reviews

Rated 4.9 out of 5 stars based on 53 customer reviews

Map of Provo, UT


Very very good ! Mark was amazing ! Thank you.

Map of Pleasant Grove, UT

Amazing service.

Response from Western Heating & Air Conditioning:

We love seeing a 5 star review, thank you Bart!

Map of Midway, UT

Utah’s best Heating & AC service - hands down!

Getting the job done right is a given - you expect that. The “icing on the cake” is how friendly and informative the techs are; I’ve had a few over the years and all have listened, answered questions and explained what was going on - friendly guys. A couple of years ago they were replacing an old furnace in a difficult space. The company owner (Ryan) stopped by to see how it was going - hadn’t met him before and haven’t talked to him since. But he saw me unloading a ton of wood pellets from my pickup, came over and grabbed a bag and said, “Let me help.” He worked beside me for the next 15 minutes until they were all unloaded and stacked. Now when a company owner understands customer service like that, you can believe his employees do as well. And they do - you can take that one to the bank. On a 1-to-5, they get a six.

Response from Western Heating & Air Conditioning:

WOW David - just love this review! Thank you for being apart of our Western family.

Map of Highland, UT

Great Service

Western did a great job and Mark was very helpful. Would definitely recommend.

Response from Western Heating & Air Conditioning:

Brandon - I am glad we could get Mark out to help you, thank you for being apart of our Western Family.

Map of Lehi, UT

Friendly Technicians

Technicians were very polite and offered extra services, for a cost.

Response from Western Heating & Air Conditioning:

Hi Ken, thank you for your review for Mark, we always like to give 5 star service, please let us know if we can improve anywhere to earn 5 stars from you. Thank You.

Map of Lindon, UT

Awesome service

We have had Western Heating service our home for years

Response from Western Heating & Air Conditioning:

Dixee, thank you so much for the review, hope you have an amazing holiday!

Map of Provo, UT



Response from Western Heating & Air Conditioning:

John, thank you for giving Mark a 5 star review!

Map of Lehi, UT

Great service

Called on Monday to set up a appointment to get my furnace tuned up in our new house. Got scheduled for that Saturday and they came and tuned it up and was a great price.

Response from Western Heating & Air Conditioning:

Colby, so happy to hear that your tune up went well.

Map of Orem, UT

Great service!

Mark was on time and super friendly.

Response from Western Heating & Air Conditioning:

Amy, Mark is definitely an amazing technician and team member.

Map of Provo, UT

Professional / Honest

Response from Western Heating & Air Conditioning:

Paul, we do appreciate you taking the time to give us a 5 star review.

Always great service

Used them for years

Response from Western Heating & Air Conditioning:

Joseph, thank you for being apart of our Western family!

Excellent Furnace tune-up!

Western Hearing Amd Air Conditioning just came and tuned-up my furnace., They have a very in-depth check point system that they cover and are very thorough. They cared about how efficient my house was running. They shared some extra benefits they have to offer but was not pushy about me having to buy those benefits. Our tech, Mark E, was kind, helpful, courteous, and very knowledgeable in his work. I am very happy with the service I received today.!

Response from Western Heating & Air Conditioning:

This is so wonderful Letitia! Mark is a fantastic technician and is very kind.

Great Service!

Western Heating is the best! Determined on a Friday afternoon that we needed a new furnace. They were here first thing Saturday morning to install, and get us taken care of. Mark & Jason are first class technicians and did a terrific job!!!!

Response from Western Heating & Air Conditioning:

Todd, we are so glad that we were able to help you in, hopefully you are keeping warm with your new furnace.

Great service

Mark was very good and answered all questions we had. Everything went well with our new furnace/AC installation.

Response from Western Heating & Air Conditioning:

Naomi, we are so happy to see that Mark was able to give 5 star service.

Great service, awesome price!

They did a great job!

Response from Western Heating & Air Conditioning:

Steve, we appreciate you giving us a review, thank you

Very happy with their customer service, great group of people!

Response from Western Heating & Air Conditioning:

Lisa, thank you for the 5 stars on our customer service.

Price and service good

We had Mark and he was outstanding!

Response from Western Heating & Air Conditioning:

Mark is a great team member, so glad he was outstanding for you Marcus!

Great service at an honest price

Western did a great job and got the old AC unit repaired and got us back online in no time

Absolutely professional knowledgeable and friendly

It's not every day you need to make a large purchase like we did for our heater/air conditioner… Thankfully we went with Western heating air conditioning and the whole experience was absolutely flawless. Don't hesitate to call these guys if you need them… they went above and beyond for us… Thank you Clint, Mark, Steve and Ian. Rod & Chelle B. ⭐️⭐️⭐️⭐️⭐️

Great guys and service

The guys were great to work with, clean cut and helpful

Great service

Awesome service!

Steve and Mark are on time (actually a little early!) and did a fantastic job and cleaned up before they left. Great work!!!

Great service, and Awesome price,we were very pleased, it was easy to do business with Western Heating and Air Conditioning

The technicians did a great job, they we friendly and knowledgeable, fast and efficient.

Efficient service

They told me what was wrong. We discussed the options. I decided to remove and replace the AC. They took care of it.

Great experienced technicians!

Fantastic job installing new AC unit

Excellent service great price

I had Western do my furnace really pleased. Didn't know they did water heaters so went with another company got totally ripped off by superior so I didn't have them finish the job. I had Western come out and finish then job for a lot less. Wish I had them do the whole job. Service tech really kind and informative. Will definitely call them first from now on.

Great service

Best of three!

I had three different companies come by and give me a price for a new air conditioner. They were the most knowledgeable, considerate, and best price. they worked very fast and efficient.I have been very pleased.

Great Service

The staff is so easy to work with.

Superior service, thorough

They took the time to diagnose our problems and gave us a very fair estimate. Very helpful and pleasant to work with.

Great service

Great, on time, polite, fast, fair prices

Amazing honest people and reliable service!

The best service I've ever had with AC/Heating company

Great install

They did a really great job and taught me how to use the new furnace and made sure my settings were all set up.

Furnace and Air Conditioner Install

Mark was awesome. He and his team worked hard, answered questions, and got us up and running quickly.

Wonderful service!

The technicians were very nice. They did a great job


It was a great service! The technician was on time, friendly answered all of my questions & got the job done in a timely manner.

Amazing service great people

Everyone was so courteous and helpful. Mark and Brian are wonderful technicians and ambassadors for the company

Wonderful service

Mark and Ben fixed everything quickly and did a great job. All of my dealings with Western have been great. They are very professional.

Highly Recommended. "Above and beyond" service

My experience with western heating and air has been great. They came highly recommended from a friend and so I had them replace my air conditioning unit and later to clean my duct work. The quality of work was great. The technicians who came to my home we're friendly, professional and people you felt very comfortable with in your home. I dealt primarily with Mark and Chance. I should note that I had some unrelated issues at my home that I assumed were a result of the A/C installation. Turns out, it had nothing to do with the installation; yet, they took care of the problem promptly and happily. Highly recommend this company.

Fantastic Sernice

They came right on time, were friendly and professional, and went the extra mile to make sure I had the best experience!

Incredible service. Satisfied with price

Great service. Great price.

They were awesome.

So happy with my new furnace!

I have been most impressed with Western Heating and Air. I have personally worked with four different people and they have each been professional and very kind. I will definitely recommend this company to all of my friends. The services performed were a furnace check, gas fireplace check, new furnace estimate and install, and lastly I had my water heaters serviced. Their prices cannot be beat!

Great service

The guys were awesome!

Professional service!

The workers that came to my home were friendly and professional. They took great care to protect the carpets they were moving through. They came on time and finished on time. Western Heating has taken care of our home for decades!

Great service

Very professional, friendly and quick

Grind it out

Mark and Travis put in a long day. They haven't finished the job yet but they worked nonstop from 8 AM to 7 PM. These two are respectful, friendly and professional.

Very good

Friendly servicemen

Great installers

Great experience having Western Heating and air install central air in our home. Every aspect of the job was completed professionally. Clint was great going over the job and getting everything organized. Mark the head installer was amazing. Very courteous and went above and beyond to make sure we were happy with the work.

Professionalism, Quality, and Guarantee Like No Other

I've never seen a company in their industry provide the kind of service guarantee they do. We had our new HVAC installed by them in September of 2015, and their guarantee got them out to our place when a regulator stopped working and froze up (literally), which isn't even a part that most contractors would replace for free, but they did. They care about their work, and every technician of theirs I've spoken with really enjoys working the work environment and the guarantee. I could go on, but I think getting them out to your home would be proof in itself of their quality and professionalism.

Send Us a Message
Contact Us
Hours: Mon - Sat  |  8:00am - 8:00pm
24 Hour Emergency Service
Connect With Us
Connect With Us
To schedule your Furnace installation in American Fork UT, just email us!
For Furnace service in Lehi UT, visit us on Pinterest!
Payment Options
For Furnace in Orem UT, we accept most major credit cards.
Check out our Financing options in American Fork UT
Find out ways to save energy and money with Western Heating & Air Conditioning Heat Pump repair service in Lehi UT
Your Furnace replacement installation in American Fork UT becomes affordable with our financing program.
We accept all major credit cards, cash, checks and PayPal. We also have financing options available with approved credit.
Please contact us for more information.
Get your Furnace replacement done by Western Heating & Air Conditioning in Orem UT